If you are planning to move the Service Manager database, you should also need to move the Cireson Service Desk Portal to the same instance.

1. Stop the Cache Builder service and Platform Cache service.
2. Stop the IIS application pool and website hosting the Cireson portal.
3. Back up the ServiceManagement database.
4. Restore it in the new SQL instance of Service Manager.
5. Run the installer for the Cireson Portal again pointing to the new SQL server\instance when prompted.
6. Verify the connection strings have been updated appropriately in the Cireson.CacheBuilder.WindowsService.exe.config file.
7. Ensure the cache builder service, application pool, and website have successfully started.