Cireson Self Service Portal Database Migration
If you are planning to move the Service Manager database, you should also need to move the Cireson Service Desk Portal to the same instance. Stop the…
Service Manager Reporting Server Database Migration
In the previous post, I explained the steps of moving the Service Manager Data Warehouse databases to another SQL instance. In this post, I will share the…
Service Manager Data Warehouse Database Migration
Microsoft has documented in details how to move Service Manager Data Warehouse databases to another SQL instance. Do not attempt to move the Reporting Services database in…
In-place OS Upgrade of Service Manager Data Warehouse
In this post, I will show the steps for in-place upgrade of Service Manager Data Warehouse management server (2019) OS from Microsoft Server 2016 to 2019. The…
Installing Zebra printer driver with SCCM
In order to install Zebra printer driver to the computers with SCCM, you will first need to extract the driver content from the exe file. Deselect all…
In-place OS Upgrade of Service Manager Data Warehouse Server
In this post, I will show the steps for in-place upgrade of Service Manager Data Warehouse management server (1801) OS from Microsoft Server 2012 R2 to 2016….
In-place OS Upgrade of Service Manager
In this post, I will show the steps for in-place upgrade of Service Manager management server (1801) OS from Microsoft Server 2012 R2 to 2016. The OS…
SCSM 2012 Activity Prefix Sorunu
Servive Manager 2012 sürümlerindeki bir bug dolayısıyla mevcut Incident ya da Service Request üzerine Manual ya da Review Activity içeren bir şablon uygularsanız aktivitelerin MA ya da…
Service Manager Convert Incident To Service Request Console Task
Service Manager konsolda açılmış herhangi bir Incident kaydını Service Request’e dönüştürme özelliği bulunmaktadır. Bu özellik Incident‘a ait Affected User, Title ve Description parametrelerini kopyalayarak Service Request kaydına…
Service Manager Custom Portal Çözümü
Kısa bir önce kurumsal bir müşterimiz için geliştirdiğimiz basitleştirilmiş Service Manager çağrı açma web ara yüzünü WebPart olarak deploy ederken bir takım sorunlarla karşılaştık. Bunlardan ilki Incident…